Business Process Outsourcing...What is it all about ?

Business Process Outsourcing...What is it all about ?


According to The Business Services Association (BSA) outsourcing is defined as follows:

"Outsourcing involves shifting activities that were previously carried out within a firm or public authority to an outside company (the 'supplier') which can do them more cost effectively."

The BSA represents companies providing business and outsourced services in the private and public sector. The BSA website. The following link is a report that was published in November 2008 listing the facts and figures of how BPO outsourcing contributes to the national and global economy. Page 5 of the report gives an excellent overview of outsourcing and its many forms. A UK Success Story Nov 08.

In the UK the combined turnover of companies belonging to the BSA, was c.£14.3 billion and c.350,000 people are employed across the country. These figures show business process outsourcing is a well established and cost effective means of running a business.

As a company, we are committed to providing you and your organisation with seamless integration. You won't even notice we are there, except when you look at the bank balance.

Domestic or offshoring ?

There is some confusion around the word "outsourcing" and what it really means. The majority of people understand it to denote: business services sent out of the country to be completed by foreign workers, e.g data entry.

There are other ways of interpreting "outsourcing" as a service. There is also "domestic" outsourcing. Your services don't leave the country at all. It can be as cost effective to outsource in the U.K as to send the work abroad. Companies who specialise in providing particular services (i.e. document scanning) are expert at what they do, and therefore more efficent.

It saves you money and time by not having to recruit, train and manage staff, buy equipment or provide space.

Digital Mailroom

A digital mailroom is just one of the outsourced services that Papershrink provides. We will receive your post, open and sort it to your pre-agreed requirements. We will scan it and upload into whatever system you require.

Reducing costs is at the forefront of everyone's mind and you have to ask yourself whether you really need a mailroom.

Wouldn't you prefer to save time, money and space by outsourcing it? Whether you are employed in an organisation with 500 employees or a sole trader, implementing a digital mailroom is quick, easy and extremely cost effective.

Papershrink are different to other digital mailroom providers because we do not sell digital mailroom software. We can upload the scanned images into your existing electronic document management system, offer you an online option, FTP your scanned mail, or even email it to your inbox.

We can provide a complete bespoke service for you to read your mail remotely or even locally on your own PC. If you decide to use Papershrink's online hosting system, all your scanned mail is held online and backed up with us, indefinitely. As part of the service you therefore have a disaster recovery solution included.

Visit our Digital mailroom page or give us a call, for a no obligation chat.

Invoice Processing

This scanning service, offered in collaboration with the P2D Group, allows organisations receiving large numbers of purchase invoices (typically over 1,000 invoices/month) to drastically reduce the cost of running their payments department.

We will receive your purchase invoices via a dedicated PO Box at our premises in Peterborough. All invoices will be scanned and the resulting images are processed via a specialist OCR engine which will identify all relevant information: supplier name, invoice date, line items, total, VAT, etc.

The information is collated into an electronic file (XML or csv) which in turn is uploaded directly into your financial system, be it Sage, Pegasus, QuickBooks, Access and many others.

NO MORE keying in purchase invoices and the accuracy is guaranteed at 99.9%.

For a more detailed explanation, take a look at our invoice processing factsheet

Invoice Processing Survey

Papershrink would really appreciate a few minutes of your time. There are 6 questions in our invoice processing survey. The purpose of the survey is to understand the link between market sectors, amount of people employed and volumes of invoices processed

Don't worry, we will not be asking for your details at the end either. We hate that as much as you do!


Invoice Processing Survey

We would really like to know what you think.


Thank you very much